Sbajee's Terms & Conditions – Please read before becoming a member

These Terms & Conditions ("Terms") govern the use of the Sbajee platform. By registering or using our services, you are deemed to have read and accepted these Terms in full. Please read the entire document carefully. If you have difficulty understanding any part of it, contact our support team — we're happy to explain everything in plain language.

Sbajee believes in full transparency. That's why these terms have been written in plain, straightforward language – so that any everyday Bangladeshi player can understand them with ease. In the event of any ambiguity, Sbajee's interpretation shall be considered final.

To open an account with Sbajee, you must be a legal resident of Bangladesh and at least 18 years of age at the time of registration. Sbajee does not allow anyone under 18 to hold an account — this is one of our strictest policies.

All information provided at registration — including your name, date of birth, mobile number, and email — must be accurate and your own. Opening an account using another person's identity is strictly prohibited. Sbajee reserves the right to terminate any account at any time if incorrect information is found.

• Each individual may register only one account
• Keep your account password and login credentials strictly confidential
• KYC (national identity verification) must be completed within 30 days of registration
• Running multiple accounts from the same device or IP address is strictly prohibited
• To update your account details, please contact support

Deposits on Sbajee can be made via bKash, Nagad, and Rocket. The minimum deposit is ৳500 BDT and the maximum single deposit is ৳50,000 BDT. Funds are credited instantly — no waiting required.

The minimum withdrawal amount is 500 BDT. Sbajee charges no withdrawal fees. However, KYC verification must be completed before withdrawing, and the mobile number used for the transaction must match the one registered on your account.

• Minimum deposit: 500 BDT | Maximum: 50,000 BDT/transaction
• Minimum Withdrawal: ৳500 BDT | Withdrawal Fee: 0%
• Average withdrawal time via bKash/Nagad: 1–3 minutes
• Deposits or withdrawals through third parties are not accepted
• Wagering requirements must be met before withdrawing from bonus balance
• Sbajee reserves the right to verify any suspicious transactions

Sbajee regularly offers a variety of bonuses and promotions – including welcome bonuses, reload bonuses, cashback, and VIP privileges. Each bonus comes with its own terms and conditions, which are clearly stated on the bonus page.

Bonuses cannot be withdrawn directly. To make bonus funds withdrawable, you must fulfill the specified wagering requirements. For example, a 1,000 BDT bonus with a 20× wagering requirement means you must place 20,000 BDT in bets before the bonus becomes withdrawable.

• Each player may claim any given bonus only once
• Using multiple accounts to claim bonuses is strictly prohibited
• If wagering requirements are not met within the specified timeframe after a bonus is claimed, the bonus will be forfeited
• Some bonuses apply to specific games only
• Sbajee may modify or cancel any bonus offer at any time

All games on Sbajee are operated through internationally accredited software providers. Every game outcome is determined by an RNG (Random Number Generator), ensuring complete fairness. Neither Sbajee nor its staff can influence game results in any way.

If a game is interrupted for any reason — such as loss of internet connection — the system automatically saves the game record. Upon reconnection, the game will either resume from where it left off or be settled according to the game's rules.

• System logs are the definitive record of all games — they serve as the final authority in any dispute
• Sbajee reserves the right to void any bets affected by a technical error
• Live game dealer decisions are final and not subject to review
• The RTP for every game is publicly disclosed
• Sbajee reserves the right to verify any unusually large winnings

Sbajee is committed to maintaining a fair and honest gaming environment. Any activity that undermines this environment is strictly prohibited. A list of prohibited actions is provided below:

• One person operating more than one account
• Opening an account using a false identity or someone else's information
• Using bots or automated software to play games
• Deliberately exploiting any technical glitch or bug
• Using the platform for money laundering or any illegal financial activity
• Exploiting the bonus system to gain unfair advantages
• Threatening or harassing other players or Sbajee staff
• Colluding with others to gain an unfair advantage in games (collusion)

Sbajee believes gaming should be a source of enjoyment, not harm. We place the utmost importance on our members' mental well-being and financial safety, and provide a range of protective tools to support responsible play.

• You can set your own daily, weekly, and monthly deposit limits
• Set session time limits to avoid excessive play
• Self-exclusion is available for periods ranging from 7 days to 6 months
• If you notice signs of addiction, our support team is here to help
• Accounts for individuals under 18 are not permitted

Sbajee stores your personal information with the highest level of security. Details provided at registration are used solely for account management, identity verification, and payment processing. Your information is never sold or shared with any third party.

Sbajee uses SSL 256-bit encryption to keep all your data fully secure — your financial details, personal information, and gaming history are completely protected.

• Your information will never be sold to third parties
• Information may be disclosed to authorities when required by law
• Your data will be retained for a specified period even after account closure
• Learn More Privacy Policy Read

For any dispute or complaint, please contact us first via live chat or email. Our support team typically responds within 15 minutes, and most issues are resolved at this stage.

If a complaint cannot be resolved at the initial support level, it will be escalated to Sbajee's senior management. A final decision will be communicated within a maximum of 7 business days.

• Report any complaints as soon as possible — delayed complaints may not be accepted
• System logs and game records shall serve as conclusive evidence
• Sbajee's final decisions are binding and must be accepted

You may close your account voluntarily at any time. Contact our support team and your account will be closed within 24 hours. Please withdraw any remaining balance before requesting closure.

Sbajee also reserves the right to close or suspend any account due to a breach of terms, fraud, or any other reason. If an account is closed for a terms violation, the balance may not be returned.

• Any valid balance will be returned upon voluntary account closure
• Any bonus balance will be forfeited upon account closure due to a terms violation
• A closed account may be reopened by contacting support

Sbajee reserves the right to amend these terms and conditions, in part or in full, at any time. Any changes will be updated on the website, and members will be notified via email or in-platform notification.

Continuing to use Sbajee after any changes have been made constitutes your acceptance of the updated terms. We recommend checking this page regularly. The date of the latest update will always appear at the top of the page.