Gaming should be entertainment, not stress. Sbajee believes every player's mental well-being and financial security come first. That's why we provide a range of protective tools and guidelines — so your responsible gaming experience remains positive at all times.
Responsible Gaming means playing on your own terms — deciding how long you play, how much you spend, and when to stop. It keeps gaming fun while protecting you from harm.
Responsible gaming at Sbajee isn't just about following rules — it's a mindset. We want you to come to Sbajee with a smile, play for the joy of it, and leave feeling satisfied. No stress, no regrets.
Research shows that most people enjoy online gaming purely as entertainment. But for a small number, it can become a problem. Sbajee wants to bring that number to zero — with the right tools, the right information, and the right support.
Please note: Responsible Gaming doesn't mean stopping — it means playing the right way so the experience stays enjoyable every time.
Catching problems early is key — the longer you wait, the harder they are to manage
You're placing more bets trying to win back money you've already lost.
You planned to play for an hour, but five or six hours slipped by before you noticed.
You're playing with household money, your children's education fund, or borrowed money.
Feeling restless, irritable, or unable to relax when you're not playing
Hiding from family or friends how much you play or how much you've lost
Gaming is affecting your work, family life, or social relationships
You need to play more than before just to enjoy it as much as you used to
You've tried to stop many times but couldn't — or you started again within a few days.
If you notice any of the signs above in yourself: Don't wait — contact Sbajee Support or use the self-exclusion feature. Asking for help isn't weakness; it takes real courage.
These tools help you stay in control — completely free of charge
Set your own daily, weekly, or monthly deposit cap. Limits can be increased, but reductions take effect immediately. It's your most effective line of protection.
Set a daily time limit for your gaming sessions in advance. When the time is up, the system will alert you and give you the option to end the session. Stay aware of how long you've been playing.
Once you reach your set loss limit, your session will end automatically. This tool helps you avoid the urge to chase losses out of frustration.
Pop-up notifications will appear at set intervals, reminding you how long you've been playing and how much you've won or lost. Stay aware of where you actually stand.
Temporarily lock your account for 7, 14, or 30 days. You won't be able to log in during this period. This tool is highly effective for clearing your head and resetting.
Permanently close your account for 6 months to 5 years. During this period, your account cannot be reopened or accessed in any way. If things have gotten serious, this is the right choice.
To activate the tool: You'll find all these tools under the "Responsible Gaming" section in your Sbajee account settings. Or simply contact Support — they'll help you right away.
We don't just set rules — we take real action
KYC verification is mandatory at registration and before your first withdrawal. Full access is unavailable without a National ID, and anyone under 18 is completely blocked.
Sbajee's system automatically detects risky playing patterns. If sudden large bets, unusually long sessions, or frequent deposits are detected, our support team will reach out to you.
Our Bangla-speaking support team offers more than just technical help — they're here to listen. Share what you're going through, no judgment, just support.
Regular reminders during gameplay let you know how long you've been playing and how much you've spent in total. It's the simplest and most effective way to game responsibly.
A self-exclusion request takes effect within 24 hours. Deposits are suspended during this period. Once the exclusion period ends, your account does not reopen automatically.
If a family member believes their loved one may have a problem, contact Sbajee Support and we'll take appropriate action while keeping everything strictly confidential.
Answer the questions below honestly. The more times you say "Yes," the more caution is needed. This is not a diagnosis — it's a simple self-assessment.
In the past month, have you ever wanted to stop but found you couldn't?
Have you placed more bets trying to win back money you lost?
Have you hidden your gaming activity from family or loved ones?
Has gaming put a strain on your household finances or essential expenses?
Do you feel restless or irritable when you're unable to play?
All Clear! Your gaming appears to be under control. Stay vigilant and make use of Sbajee's limit-setting tools.
Stay Alert! Some warning signs are showing. Set deposit and time limits, and reach out to Sbajee Support.
Get Help! Contact Sbajee Support now or activate self-exclusion. Talk to your family — don't face this alone, ask for help.
How much can you safely spend on gaming each month? Use the calculator below to set a realistic limit that works for you.
Following these simple rules will keep your experience on Sbajee positive every time. Each rule is drawn from advice shared by experienced players.
Set your budget upfront: Before you start playing, decide on a maximum amount you're willing to spend that day. Once you hit that limit, stop for the day.
Stick to your time limits: Set a timer on your phone. When it goes off, save your game, close it, and step away.
Don't play when you're angry or upset: Placing big bets when you're upset or angry almost always leads to regret. Take care of your headspace first.
Withdraw Your Winnings: When you win big, withdraw a portion right away. Betting all your winnings back will leave you empty-handed in the end.
Take a Break: Take at least a 10–15 minute break every hour. Have some tea, go for a short walk — you'll come back with a clearer head.
Make time for your family: Gaming is a part of life, not the whole of it. Keep a healthy balance between family, friends, and work.
Self-exclusion is the most powerful protection tool available. Once activated, your account cannot be accessed under any circumstances until the set period has ended.
Log in to your account and click the profile icon in the top right corner.
Find the "Responsible Gaming" option and click on it.
Choose a timeframe: 6 months, 1 year, 3 years, or 5 years.
Confirm with your OTP and password. Self-exclusion will take effect within 24 hours.
If you can't do it yourself, email [email protected] — they'll help you right away.
Important: While self-exclusion is active, Sbajee will not send you any promotional emails or offers. We respect your decision.
Start gaming safely on Sbajee. Use our responsible gaming tools and enjoy every moment — worry-free.